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Sep 22, 2026

Why meeting notes get lost—and what to write down instead

Most notes record what was said. The team needs what was decided, who owns it and by when.

A page of notes after a call feels like work done. A week later nobody opens it: it retells the talk, and the talk is over.

Three lines that are read

Write the decision, the owner and the date. «We move the launch to the 14th—Dana—tell the clients by Friday» is read; a transcript is not.

Send it while it is warm

Notes sent an hour after the call are acted on. Notes sent the next morning are archived. Whatever tool you use, make the summary leave the room with the people.