Refund Policy

Last updated: 12 November 2026

Signing up

Signing up and looking around is free. A plan is paid when the AI starts making a project.

Monthly plans

A monthly plan can be cancelled at any time in your account. It stays on until the end of the paid month and does not renew. Money for a month already started is not returned.

Yearly plans

A yearly plan can be cancelled within 14 days of payment if no AI credits of the plan were used — then the payment is returned in full. After that it stays on until the end of the paid year and does not renew.

AI credits

AI credits that were used are not returned. Unused credits of a month do not move to the next month. Credits bought as a top-up are not returned once used.

Turnkey projects

The terms of a turnkey project, its payments and refunds are written in its own agreement.

How to ask

Write to us from the Contacts page with your account's email; we answer within one working day.